FAQ
Encore un doute ? On vous rassure ici
Est-ce que le pantalon taille normalement ?
Oui. Prenez votre taille habituelle pour un rendu décontracté. Envie d’un effet vraiment baggy ? Prenez une taille au-dessus (ex : M → L).
La taille élastique serre-t-elle le ventre ?
Non : elle est pensée pour épouser sans comprimer. Confort + maintien doux, même quand vous le portez toute la journée.
Le tissu est-il doux ? Est-ce qu’il gratte ?
Il est doux et agréable grâce au mélange 60% coton / 40% polyester : respirant, confortable, et fait pour durer sans perdre sa tenue.
Est-ce que le pantalon tient bien dans le temps ?
Oui. Le tissu a été choisi pour garder sa forme et rester agréable au fil des ports. En suivant les conseils d’entretien (lavage doux, séchage à l’air libre), il reste nickel.
Les broderies résistent-elles aux lavages ?
Oui, elles sont faites pour durer. Pour les préserver au maximum : lavez sur l’envers en cycle délicat, et évitez le sèche-linge.
Comment l’entretenir facilement ?
Lavage à froid (cycle délicat), sur l’envers, séchage à l’air libre. Évitez le sèche-linge. Repassage basse température si besoin.
Je peux le porter dehors, ou c’est plutôt “maison” ?
Les deux. C’est le pantalon “sans réfléchir” : ultra comfy à la maison, et super stylé dehors avec un hoodie, un manteau long ou même une chemise. Cozy, cute, mais carrément actuel.
Et si je me trompe de taille ?
Aucun stress : vous avez 30 jours pour changer d’avis grâce à notre garantie satisfait ou remboursé. On vous aide rapidement pour que tout se passe simplement.
La livraison est-elle suivie ?
Oui : livraison suivie gratuite. Préparation sous 1 à 2 jours ouvrés, puis vous recevez votre numéro de suivi dès l’expédition.
Payments & Safety
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Shipping & Delivery
Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..
Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
A full list of all of our shipping areas can be found here.
If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.
Warranty & Repair
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
An extended warranty can be added to your products for an additional cost.
Please get in touch for more information about extended warranties.
The extended warranty could come at a different cost depending on the type of product and extended period.
Please get in touch for more information.
Returns & Refunds
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy.
A refund request can be submitted within a month after the purchase is made.
In the case when theproduct and packaging are unopened and undamaged, you areeligiblefor a full refund.
In the case whenthe packaging has been opened and the product has been used, you areeligiblefor a partial refund.
In the case when aproduct has been damaged, and the damage is not covered by your warranty, you arenot eligiblefor a refund.
Please check our Terms of Service to see if you're eligible for a refund.
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.